
Everything Electric podcast with Imogen Bhogal
By EVWorld.com Si Editorial Team
Rory Sutherland doesn't care how big your battery is. The legendary ad man and behavioral science evangelist - best known for turning irrational consumer quirks into billion-dollar insights - has a different prescription for the electric vehicle revolution: stop engineering for range, and start designing for reassurance.
In a recent episode of the Everything Electric podcast, Sutherland dismantles the conventional wisdom that longer range equals faster adoption. "Solve for anxiety, not distance," he says. Most drivers rarely exceed their EV's capabilities, yet the fear of being stranded persists. It's not a failure of lithium-ion chemistry - it's a failure of imagination.
Sutherland's thesis is simple: people don't make transportation decisions based on spreadsheets. They make them based on emotion, habit, and perception. That's why he champions two-week test drives over two-day demos. "You don't change behavior with a brochure," he quips. "You change it with experience."
He's not alone. Behavioral economists have long argued that nudges - small, psychologically attuned interventions - can outperform subsidies. Want more EV adoption? Don't just throw money at buyers. Give them intuitive charging maps, calming interfaces, and social proof that their neighbors are already onboard.
Sutherland's critique of speed obsession is equally sharp. "We've confused velocity with satisfaction," he warns. The Heathrow Pod, a slow-moving autonomous shuttle, delights riders not because it's fast, but because it's frictionless. It feels like the future.
In a world racing toward electrification, Sutherland's message is a timely jolt: the real bottleneck isn't battery tech - it's human psychology. And if we want EVs to win hearts as well as minds, we'll need fewer engineers and more empathy.

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